- Issuing Authority: Government of India, Ministry of Communications, Department of Posts (Parcel Directorate)
- Join Telegram Group
- Changes in CSI-PoS for Bulk Customers:
Alternative return address:
- 3rd address if Return address is different from sender address.
- Charges applicable as per scenarios mentioned in Annexure.
Delivery Address type:
- Office/Home.
- Efficient delivery operations planning based on address type.
Specific Date & Time window for delivery:
- Bulk customers can specify delivery date and time at the time of booking.
- Time slots: 9AM-2PM, 2PM-5PM, and 5PM-8PM.
Dimensions of shipments:
- Capturing dimensional parameters at booking.
- Volumetric weight calculation for postage based on higher weight.
- Communication to Stakeholders:
- Request to inform existing and prospective customers.
- Booking staff at bulk booking centers to be sensitized about the changes.
- Enclosures:
- Copy of the updated excel upload template.
- Annexure - Charges for Delivery at Alternate Address:
- Item booked as TD and delivered at alternate address within the city: No charges.
- Item booked as TD and delivered at alternate address outside the city: Charges calculated based on the difference between the tariff for delivery to alternate address and local tariff.
- Item booked as NTD and delivered at alternate address within the city: No charges.
- Item booked as NTD and delivered at alternate address outside the city: Charges calculated as 50% of applicable postage from place of delivery to alternate delivery address.
- Additional Information:
- GST applicable on alternate charges.
- Charges applicable to Speed Post Documents, Speed Post Parcel, and Business Parcel booked by contractual customers.
- Charges included in the monthly invoice of contractual customer; no rebate on alternate address charges.